Everything available in our store has been personally selected by Dr. Alexander-Martin for the patients she serves. Whether you are managing your weight, monitoring your hormone levels, or supporting your skin health, you will find products here that complement your care at Pro Health Services.
Questions about a product or your order? Call or text us at 614-442-2600 or email info@prohealthservices.org.
Shipping and Pickup Information
Standard Shipping
Orders ship via USPS. A flat shipping rate of $6.00 applies to all orders. Most orders ship within 2 to 3 business days of placement. You will receive a confirmation email when your order ships.
Local Pickup
Prefer to pick up your order? Select Local Pickup at checkout and we will have your order ready at our Columbus office during regular office hours.
Pro Health Services
2975 Donnylane Blvd
Columbus, OH 43235
Call or text 614-442-2600 to confirm your pickup is ready before coming in.
Returns and Refunds
We want you to feel confident ordering from us. Here is what you need to know:
Services are non-refundable once rendered.
Supplements may be returned within 30 days of purchase if the safety seal is intact.
For questions about your order or to initiate a return, call or text us at 614-442-2600 or email info@prohealthservices.org and we will be happy to help.
Frequently Asked Questions
No. Our online store is open to anyone. However some products, particularly at-home lab testing kits, come with the recommendation to discuss your results with a physician. If you are in Ohio, you have the option to schedule an appointment with Dr. Alexander-Martin to review your results.
After completing your purchase, call or text us at 614-442-2600 to schedule your appointment at our Columbus office.
We ship all orders via USPS. A flat rate of $6.00 applies to all orders regardless of size or weight.
Most orders ship within 2 to 3 business days. Delivery time depends on your location but typically ranges from 3 to 7 business days after shipment.
Yes. Select Local Pickup at checkout and we will have your order ready at our Columbus office. Call or text 614-442-2600 to confirm before coming in.
We accept all major credit cards through our secure Stripe checkout.
Call or text 614-442-2600 or email info@prohealthservices.org. We are happy to help.
